Privacy Policy

Protecting Your Privacy

We value your privacy. This Privacy Policy outlines how we collect, utilize, share, and safeguard your information when you use our website ("Site") and services, including text messaging. By using our services, you agree to the terms of this policy.

What We Collect

• Personally Identifiable Information (PII): This includes your name, email, address, phone number, and any other details you directly provide, including through text messages or form submissions.
• Non-Personally Identifiable Information (Non-PII): Technical data like your IP address, browser type, device details, operating system, referring URLs, and website usage patterns, including how you interact with our text messaging features.

How We Use Your Data

• Service Delivery: To provide and enhance our services, including our text messaging and lead delivery.
• Communication: Responding to your questions (including those via text), sending order confirmations, and marketing if you opt in.
• Analytics: Understanding how you use our Site and text features to improve our services.
• Legal Compliance: Fulfilling legal requirements and protecting our rights.

Third-Party Tracking & Analytics

We use the following third-party services to analyze site traffic, track conversions, and improve our marketing:

• Google Analytics 4 (GA4): We use GA4 to measure website traffic, user behavior, and conversion events. GA4 collects anonymized data about your browsing activity. Google may use this data as described in their Privacy Policy.
• Google Tag Manager (GTM): Used to manage and deploy tracking scripts on our Site. GTM itself does not collect personal data, but it facilitates the loading of other tracking tools.
• HubSpot: We use HubSpot for CRM, email marketing, and form tracking. HubSpot may set cookies to track your interactions with our emails and website. See HubSpot's Privacy Policy.
• CallRail: We use CallRail for call tracking and dynamic number insertion (DNI) to measure the effectiveness of our marketing channels. CallRail may record call metadata and, in some cases, call recordings. See CallRail's Privacy Policy.
• LinkedIn Insight Tag: We use the LinkedIn Insight Tag for conversion tracking and retargeting. LinkedIn may collect data about your professional profile and browsing activity. See LinkedIn's Privacy Policy.
• Google AdSense: We use Google AdSense which may display personalized ads based on your browsing history. See Google's Ad Policies.

Cookies & Similar Technologies

We and our third-party partners use cookies, pixels, and similar technologies for the following purposes:

• Essential Cookies: Required for Site functionality, such as session management and security.
• Analytics Cookies: Used by GA4 and HubSpot to understand how visitors interact with our Site.
• Advertising Cookies: Used by LinkedIn Insight Tag, Google AdSense, and Google Ads for conversion tracking and retargeting.
• Call Tracking Cookies: Used by CallRail to dynamically swap phone numbers and attribute calls to marketing sources.

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect Site functionality.

We Do Not Sell Your Data

Your information, including data shared via text, forms, or phone, is never sold to third parties.

California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have the following rights under the CCPA:

• Right to Know: You can request a summary of the personal information we have collected about you, including the categories of data, sources, and purposes for collection.
• Right to Delete: You can request that we delete the personal information we have collected, subject to certain exceptions (e.g., legal obligations, fraud prevention).
• Right to Opt-Out of Sale: We do not sell personal information. If this changes, we will provide an opt-out mechanism.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise any of these rights, contact us at info@jadenterprises.org. We will respond within 45 days as required by law.

Data Retention

We retain your data for the following periods:

• Transaction Records: Retained for a minimum of 36 months for regulatory compliance and dispute resolution.
• Communication Records: Retained for 36 months.
• Analytics Data: GA4 data is retained per Google's default settings (14 months for user-level data). Aggregate analytics data may be retained indefinitely.
• Marketing Consent Records: Retained for as long as the consent is active, plus 36 months after opt-out.
• Digital Signature Records: Retained indefinitely for legal compliance.

Security Measures

We take reasonable steps to protect your data against unauthorized access or misuse, including encryption in transit (TLS/SSL), secure payment processing through Stripe, and access controls. However, no internet-based system is 100% secure.

Third-Party Sharing

We only share your information when legally obligated or to provide necessary services (such as payment processing through Stripe). We ensure third-party partners handle your data securely and in line with this Privacy Policy.

External Links

We may link to other websites. Please review their privacy policies as we are not responsible for their practices.

Children's Privacy

Our services, including texting, are not for children under 13. We do not intentionally gather their data. If we learn that we have collected personal data from a child under 13, we will delete it promptly.

Updates

This Privacy Policy may change. The "Last Updated" date at the top reflects revisions. Continued use of our services means you accept any changes. For material changes, we will make reasonable efforts to notify you.

Questions?

If you have questions about this policy or our data practices, contact us at:

JAD Enterprises LLC
1402 S Custer Road, Suite 503
McKinney, TX 75072
Email: info@jadenterprises.org
Phone: (214) 304-2168