Replacement Policy

We stand by the quality of our accredited investor data and guarantee accuracy with free replacements.

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Quality Commitment Bad Data Definition What We Replace What We Need Refund Policy Limitations Quick Summary FAQ

At JAD Enterprises, we stand by the quality of our accredited investor data and marketing services. We guarantee accuracy and timely replacements for any data that doesn't meet our standards, while being transparent about what is — and isn't — covered.

Our Quality Commitment

Every lead we deliver goes through a rigorous quality process:

  • Confirm accreditation status and verify responsiveness
  • Ask about profession, investment history, and ability to fund within approximately 30 days
  • Cross-check every order against prior sales to prevent duplicates

Definition of "Bad Data"

Phone & Contact Status

  • • Disconnected or invalid numbers
  • • Contacts no longer available at the provided number
  • • Deceased contacts

Qualification & Lists

  • • Non-accredited investors
  • • Contacts who have never considered or made an investment
  • • Duplicates from your prior orders
  • • Contacts on your provided suppression list

What We Replace

If you identify any bad data, return it with brief notes (e.g., "disconnected," "duplicate," "non-accredited"). Once verified, we replace promptly.

  • Phone Lists: Disconnected, invalid, or unreachable numbers.
  • Email Lists: Any bounced emails.
  • Suppression: Leads matching your provided suppression file.
  • Duplicates: Any duplicates from past JAD orders.
  • Call Campaign Leads: Replaced if the number is wrong/unreachable or the prospect is not accredited.

What We Need From You

  • 1 Return the specific record(s) to replace.
  • 2 Include short notes or simple proof (call note, bounce info, screenshot).
  • 3 Replacements are one-for-one and processed swiftly after verification.

Refund Policy

  • Lead Lists: All sales are final once delivered (digital goods). Qualifying items are replaced per the policy above.
  • Marketing Services: No refunds after completion due to labor and third-party costs.
  • Early Cancellation: If you cancel before completion, we refund unused funds or days — request must be made while funds or days remain.
  • Facebook/LinkedIn Campaign Leads: Not eligible for replacement or refund (user-submitted form data is beyond our control).

Limitations of Guarantee

We guarantee quality, accuracy, and replacements as defined above. We cannot guarantee fundraising outcomes or specific investor allocations. Results depend on your offer, terms, presentation, and follow-through.

Quick Summary

  • Bad data is replaced at no cost.
  • Duplicates, suppression overlaps, and bounced emails are covered.
  • Refunds apply only to unused funds for services canceled early.
  • No guarantees on capital raised or investor interest.
Request a Replacement

Replacement Policy FAQ

What qualifies as "bad data" for replacement?
Disconnected or invalid numbers, non-accredited investors, contacts who never invest, duplicates from prior orders, contacts on your suppression list, and bounced emails for email lists.
How do I submit items for replacement?
Send the specific records with brief notes (e.g., "disconnected," "duplicate," "non-accredited"). We verify and replace one-for-one, typically within 1-2 business days.
Do you offer refunds?
Lead lists are final once delivered; replacements apply per the policy above. Marketing services are non-refundable after completion, but unused funds or days are refunded if you cancel before completion. Facebook/LinkedIn campaign leads are not eligible for replacement or refund since they are user-submitted form data.

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